Cancellation and Refund

1. Project Cancellations
Clients must provide written notice at least 7 days before the project start date to cancel without penalties.

2. Refund Policy

• Full refund for cancellations before project commencement.

• Partial refund for cancellations during the project.

• No refund for completed projects or services rendered.

3. Non-Refundable Services
Consultations, strategy plans, and one-off creative pitches are non-refundable.

4. Dispute Resolution
We encourage amicable resolutions. In unresolved cases, arbitration or legal action may be considered.